Follow us :
Common questions and detailed answers for doctors
FAQ
How do I sign up to provide consultations on Global Clinic?
Visit our website and click “Doctor Sign Up.” Complete the registration form and submit your credentials for verification.
What documents do I need to provide for verification?
You need to provide your medical license, proof of qualifications, and a professional photo ID.
How do I set my availability for consultations?
Log in to your account, go to your profile settings, and specify your available days and times.
Can I offer different types of consultations (video, phone, chat)?
Yes, you can choose to offer video, phone, and chat consultations based on your preference.
How do I handle payments for my consultations?
Payments are processed through our secure system, and you will receive payments directly to your account.
What should I do if a patient misses their appointment?
You can mark the appointment as missed and follow up with the patient to reschedule if needed.
How do I review a patient's medical history before a consultation?
Access the patient’s medical history and pre-consultation notes through your dashboard.
Can I prescribe medication through Global Clinic?
Yes, you can provide digital prescriptions to patients if needed after a consultation.
How do I ensure my consultations are secure and private?
Our platform uses end-to-end encryption to ensure all consultations are secure and confidential.
How do I update my profile information?
Log in to your account, go to your profile settings, and update any necessary information.
What if I encounter technical issues during a consultation?
Contact our technical support team for immediate assistance with any issues.
Can I set different rates for different types of consultations?
Yes, you can set and adjust your rates for video, phone, and chat consultations.
How do I manage follow-up appointments with patients?
Schedule follow-up appointments directly through the platform during or after the initial consultation.
How can I improve my consultation skills for online sessions?
Utilize the resources and training materials provided by Global Clinic to enhance your skills.
How do I view and respond to patient feedback?
Access patient feedback through your dashboard and respond appropriately to maintain high service quality.
Common questions and detailed answers for patients
FAQ
How do I sign up for Global Clinic?
Visit our website and click “Sign Up.” Fill out the required information and verify your email to complete the process.
What types of consultations can I book?
You can book video or chat consultations with doctors from various specialties.
Is my personal and medical information secure?
Yes, we use advanced encryption and security measures to protect your data and privacy.
How do I choose the right doctor for my needs?
Use the search and filter options to find doctors by specialty, availability, and patient reviews.
Can I get a prescription through Global Clinic?
Yes, doctors can provide digital prescriptions after your consultation, if necessary.
How do I pay for a consultation?
You can pay using credit/debit cards or digital wallets through our secure payment gateway.
What should I do if I need to cancel or reschedule an appointment?
Log in to your account, go to your appointments, and select the option to cancel or reschedule.
Are the doctors on Global Clinic licensed?
Yes, all doctors are verified and must provide proof of their licenses and qualifications.
Can I have follow-up consultations with the same doctor?
Yes, you can book follow-up appointments with the same doctor if needed.
How do I prepare for a video consultation?
Ensure a stable internet connection and gather any relevant medical records or questions before your session.
What if I have technical issues during my consultation?
Contact our support team immediately for assistance with any technical problems.
Can I consult with a doctor outside my country?
Yes, Global Clinic allows you to connect with doctors from around the world.
How soon can I get an appointment?
Appointment availability varies, but you can often find same-day or next-day slots.
Is there a mobile app for Global Clinic?
Yes, you can download our mobile app for both iOS and Android devices.
How do I provide feedback on my consultation?
After your consultation, you can rate your doctor and leave feedback through your account.
